Korte Elisabethstraat 11–13
3511 JG Utrecht
the Netherlands

You can reach us at or by calling +31 (0)30 – 232 1340 on weekdays from 10am to 5pm.  

Click here for directions to our office (Google Maps)  

Click here for directions to our office (Google Maps)

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    Arisa is committed to being transparent. We pay regular attention to issues such as behaviour and integrity in the organisation and adjust our policies and working practices as necessary.  

    Arisa has a complaints procedure for both employees and outsiders. If you have concerns or complaints about any aspect of our organisation’s work, we encourage you to raise them. We will seek a solution or correct a misunderstanding as soon as possible.   

    You can make a complaint by emailing:  

    If you are not satisfied with the handling of your complaint, you can appeal to the Director of Arisa: Sandra Claassen –